Privacy Policy for XCRM

Effective Date: August 1st 2024

Introduction

At XCRM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our CRM app.

By using XCRM, you agree to the practices outlined in this policy.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

  • Personal Information: When you sign up, we collect basic details like your name, email address, and company name.
  • User Data: Information regarding your use of the CRM, such as the businesses or contacts you manage, and the activities you log.
  • Payment Information: For users with paid plans, we collect payment details through our trusted third-party payment processor (e.g., PayPal).
  • Automatically Collected Data: This includes IP addresses, browser types, device information, and usage data to enhance the app’s performance and security.

How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve the XCRM app
  • Process payments for services
  • Offer customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Ensure the security and integrity of the platform

How We Share Your Information

We do not sell your personal information. However, we may share your data in the following situations:

  • With Service Providers: We may share information with trusted third parties who perform services on our behalf, such as payment processors.
  • For Legal Reasons: If required by law or if necessary to protect our rights, safety, or the rights of others.

Data Security

We take your data security seriously and implement industry-standard measures to protect it. However, no system can be 100% secure, so we encourage you to take precautions to safeguard your own data.

Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct or delete your personal data
  • Opt-out of certain data processing activities

To exercise these rights, please contact us at ryanknol@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at ryanknol@gmail.com.